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General questions
Find answers to common inquiries below. If you need further assistance, please contact us.
Support
For immediate support, feel free to reach out to us via WhatsApp. We’re here to help you promptly!
Custom Transfer
Do you deed a tailored transfer solution? Visit our Custom Inquiry page to get started!
Frequently asked questions
You can easily make a reservation through our online booking system. Simply enter your trip details, choose your vehicle, and proceed to secure payment.
The total cost will be displayed upfront during the booking process, ensuring transparency with no hidden fees.
We accommodate standard luggage depending on the type of the vehicle chosen, but if you have special requirements, please let us know during the booking process to ensure we provide the right vehicle for your needs.
Yes, we offer child seats for an additional charge of €10 each. Pets are allowed, but please inform us in advance so we can make the necessary arrangements.
We monitor your flight status through third-party services and add a buffer time of 45 minutes to your pick-up time to accommodate any delays.
We have a 24-hour cancellation policy. Cancellations must be made at least 24 hours prior to your transfer to avoid non-refundable charges.
Before your transfer, you will receive details about your driver, including their name, contact information, and vehicle details to your email.
Any changes to your booking must be communicated to us as soon as possible prior to the scheduled pick-up. Changes made within 24 hours may incur additional fees.