Privacy Policy

Vycab Transfert (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
  • Booking Information: Pickup and drop-off locations, flight details, and special requests.
  • Payment Information: Credit card or other payment details (collected via secure third-party payment processors).
  • Technical Data: IP address, browser type, device information, and website usage statistics.
  • Cookies: Data collected from cookies to enhance your browsing experience.

 

2. How We Use Your Information

  • We use your personal information for the following purposes:
  • Service Delivery: To process bookings, manage payments, and provide transfer services.
  • Customer Support: To respond to your inquiries, feedback, or complaints.
  • Communication: To send booking confirmations, notifications, and important updates.
  • Improvement of Services: To analyze data for website optimization, improve service offerings, and enhance customer experience.
  • Legal Obligations: To comply with applicable laws, regulations, and contractual obligations.

 

3. How We Share Your Information

We may share your personal information in the following cases:

  • Service Providers: With third-party vendors (e.g., payment processors, customer support) to deliver services on our behalf.
  • Legal Compliance: When required by law or to protect our rights and the safety of our customers.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Improve website functionality and performance.
Analyze user behavior and preferences to enhance your browsing experience.
Offer targeted advertisements based on your browsing history.

You can manage or disable cookies in your browser settings, but please note that this may affect your website experience.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute security.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.

 

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal obligations.
  • Objection: You may object to the processing of your personal information for direct marketing purposes.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format.
  • To exercise any of these rights, please contact us at info@vycabtransfert.com.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vycab Transfert Ltee
Email: info@vycabtransfert.com
Phone: (+230) 5790 3040
Address: Riviere du Rempart, Mauritius